We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less, or different experiences, but relevant skills, we’d love to hear from you.

We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events, and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

Carnival UK oversees the operations of two renowned cruise lines, P&O Cruises and Cunard Line, renowned for unforgettable holiday happiness across the globe. In pursuit of our business objectives, we seek a Fleet Facilities Director to manage onboard facilities, ensuring top quality services for guests, crew, and operations. The role encompasses planning, executing, and overseeing the asset management of onboard facilities, focusing on guest-facing spaces and crew areas to maintain high standards aligned with brand goals.

Responsibilities of the Facilities Director include overseeing the condition of all guest areas, coordinating repairs beyond onboard capabilities, managing a team for maintenance projects, and liaising with internal and external stakeholders. This entails maintaining communication with onboard teams, identifying resource needs, and collaborating with brand and guest experience teams. Additionally, the Director is tasked with planning activities, managing budgets, and initiating tender processes to support hotel projects and operations effectively.

Key Accountabilities include:

• Maintaining hotel conditions to brand and guest expectations, ensuring compliance with regulations.

• Identifying resource requirements and reporting condition status to relevant stakeholders.

• Establishing communication channels with onboard teams and resolving conflicts.

• Collaborating with brand teams and stakeholders to develop and execute maintenance plans.

• Managing budgets, overseeing finances, and initiating tender processes for hotel projects.

Our role categories range from CUK15 (entry level) to CUK01 (Brand President) so you can clearly see internal development opportunities. This role is a CUK05 and is offered on a full time, permanent basis, with three days based in our Southampton office including a Wednesday.

About You

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

Expert on fixed and loose furniture, carpets, and soft furnishing. Proven experience working in a hotel operational environment. Experience in managing projects with a budget responsibility up to £10M. Basic understanding of the maritime structure and implications Flag State, USCG and IMO rules and regulations, or to be able to demonstrate learning capabilities within this area.  Commercial awareness and control of budgets Ability to use computed based maintenance databases. Logical and lateral thinking, able to solve problems considering business needs and statutory requirements. IT literate (Microsoft Word, Excel, Access, Outlook and purchasing systems). Excellent written and oral communication skills.

Being part of our team has its advantages…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

Annual bonus  Minimum 25 days leave, bank holiday allowance and holiday trading scheme Recognition scheme with prizes and awards Employee Discounted Cruising plus Friends and Family offers Contributory Defined Contribution Pension scheme Company paid private medical and dental insurance and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan  Electric Car and Cycle to Work schemes

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