Job Summary

We are seeking an experienced and strategic Fleet Operations Leader to oversee and guide a team of Driver Managers in a dynamic transportation environment. This role is responsible for driving fleet performance through effective leadership, operational oversight, and cross-functional collaboration. The ideal candidate will have a strong background in transportation, regulatory compliance, and team development, with a focus on enhancing driver engagement, safety, and efficiency. This position requires a proactive leader with excellent communication skills and a passion for operational excellence.

Location: Can be located in Grand Rapids, MI, Bartow, FL, or Bryant, AR

Primary Duties and Responsibilities:

Lead, mentor, and manage a team of Driver Managers to ensure high performance and accountability.

Develops and coaches the driver managers and their teams, evaluating performance and initiating corrective action as required.

Monitor fleet performance metrics such as on-time delivery, fuel efficiency, safety compliance, and driver retention.

Develop and implement strategies to improve driver engagement and reduce turnover.

Ensure full compliance with DOT regulations, internal policies, and safety standards.

Collaborate cross functionally with dispatch, maintenance, safety, and HR teams to resolve operational challenges.

Conduct regular performance evaluations and training for Driver Managers.

Enhance communication between drivers and management to foster a positive work environment.

Prepare and present detailed reports on fleet performance, incidents, and KPIs to senior leadership.

Ability to cover any Driver Manager duties and provide backup / flow to work coverage as needed.

Identify, lead or participate in project work as required.

Performs other duties as required.

Qualifications:

Experience required:

5+ years business experience

Proficiency in the use of the English language in reading, writing and speaking

Education and Experience desired:

Bachelor's degree in Business, Management, Finance, Supply Chain or a related field preferred

Use of ERP/TMS/Excel

Driver incentive programs and performance-based management

Career experience in transportation, distribution, regulatory compliance, cross-functional teams, fleet management

Lean/continuous improvement

Change management

Working knowledge private fleet operations and current industry best practices

Knowledge of company policies and procedures

Conduct

Ability to pass a drug test

Self-managing; works well under little supervision

Highly motivated and enthusiastic

Good interpersonal skills and good communicator

Strong organization skills and detail oriented

Be a team player and support the Company’s goals

Conducts in a professional manner

The Company is an Equal Opportunity Employer.