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The Role\: Fleet Support Representative

We are currently seeking a Fleet Support Representative, to join our Fleet Vehicle Support team.

What will you do?

·  Reports to the US Fleet Operations Manager.

·  Review and action incoming requests related to new vehicle requests, program enrollment, vehicle service, fuel cards, insurance cards, toll transponders, repairs, and other routine requests.

·  When needed, seek clarification or approval of any requests from the appropriate party (vehicle driver, manager of a vehicle driver or other authorized program participant)

·  Perform regular tracking of requests to confirm committed schedules are maintained.

·  Elevate any issues related to non-standard requests to the manager or leader for further review.

·  Keep key stakeholders updated regarding the status of their requests.

·  Perform required data entry of key information into the related vehicle management software systems.

·  Handle actions and reporting for vehicle regulatory compliance and safety programs.

·  Assist with data collection and reporting.

·  Provide periodic reporting and basic analysis of established key performance indicators (KPIs).

·  Regularly audit fleet for compliance and accuracy.

·  Contact vehicle drivers and managers to resolve vehicle issues (registration, maintenance, insurance, state transfers).