**Additional Information** **Job Number** 25033334 **Job Category** Rooms & Guest Services Operations **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) **Schedule** Full Time **Located Remotely?** Y **Position Type** Management This is a temporary position. We are seeking a hospitality leader with hotel systems experience, particularly with LightSpeed PMS, FOSSE, FSPMS, and/or Opera. Strong communication skills and the ability to collaborate in a cross-functional team are essential. Experience with international teams and supporting global systems is required. Preferred qualifications include strong presentation skills, and attention to detail. Core responsibilities include developing and refining acceptance test scenarios, conducting system user acceptance testing, managing defects in Jira, and maintaining Jira and Zephyr tests. The role involves working with Agile Scrum methodologies, analyzing and documenting business processes, providing subject matter expertise on property management systems, supporting change management materials, and partnering with IT to manage business requests from hotels. **CANDIDATE PROFILE** **Education and Experience** _Required_ + 4-year Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major plus 5+ years of hospitality leadership experience, OR related work experience  + 3+ years of hotel systems experience or other relevant experiences using LightSpeed PMS, FOSSE, FSPMS, and/or Opera  + Strong oral and written communication skills; able to collaborate effectively with others in a cross-functional team  + Experience working with international teams and supporting global systems and operational processes   _Preferred_ + FOSSE & FSPMS property management system experience highly preferred  + Equipped with strong presentation, verbal and written skills, attention to detail  + Comfortable in a deadline-driven environment, often with changing business priorities  **CORE WORK ACTIVITIES** + Refine and write acceptance test scenarios based on IDD. + Complete testing based on scenarios and test scripts. + Keep Jira bugs updated. + Maintain Jira and import scenarios into Zephyr tests. + Use Agile Scrum, Jira, and Confluence methodologies. + Analyze and document current and future state business processes. + Identify areas for improvement. + Work with stakeholders and Continent business leaders. + Identify operational needs and enhancements. + Support the development of change management materials. + Maintain MGS pages and other documentation. + Analyze and present recommendations from case data. + Provide operational input into the support process. + Ensure the process is in place to manage business requests from hotels. The pay range for this position is $47.35 to $56.83 per hour. **Washington Applicants Only:** Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 14 days after the date of this posting, February 25, 2025. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.