Flexible Resourcing Manager
IQVIA
**IQVIA™** is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
**Clinical FSP Business**
IQVIA clinical FSP business is unique. Our teams are dedicated to a single sponsor partner, where the common goal is quality delivery for our clients. We set ourselves apart with collaboration and face to face contact both at start up and during the clinical study.
Leadership recognises the skills, talent and experience of our clinical teams and strives to build upon this as the function evolves and grows. Our managers understand the sponsors priorities and the individual aspects of each model. Focus is given to career development from day one, including new hire orientation and onboarding, day to day problem solving and training and development.
Unique to the FSP model, our team contributes to the pipelines of the specific sponsor and therefore our CRAs are ‘indication and molecule experts’. Additionally, IQVIA’s FSP business works with the Sponsors SOP’s, creating more continuity for both parties.
Our models offer excellent opportunities for experienced CRA’s to expand their knowledge and skills.
**Job Overview**
The Clinical Functional Service Partnerships (CFSP) Project Team are responsible for the management of multiple global projects for assigned clients and serve as key operational finance contact points. The team is also involved in supporting the strategic decisions of the business by partnering with operational teams to develop and interpret analytical data models.
The CFSP Project Manager is accountable for the Financial and Contractual oversight of assigned projects and ensures all reporting activities are accurate and prepared within established timelines.
**Essential Functions**
• Completion of month end activities and provide global variance explanations to forecast
• Revenue recognition for all projects under client portfolio
• Oversight of invoicing for fees and expenses for all projects
• Backlog phasing and adjustments for all projects
• Conduct monthly review and analysis of assigned projects, including review of revenue recognition, project performance variances, contract opportunities and ad-hoc financial analysis as required
• Monitor project and customer activity against contract terms to ensure compliance from operational teams and the customer
• Collaborate with operational teams to ensure consistency in contract preparation
• Align with Contracts, Legal and Strategic Pricing as appropriate
• Co-ordinate with Project Finance and Global Finance as appropriate to implement process improvements
• Review forecasting requirements from customer
• Attend and prepare for monthly reviews
• Defend financial performance at the Finance review calls; proactively participate in discussions to identify, communicate and address financial issues
• Partner with the Operational Excellence Lead and Model Alliance Lead to align on messaging
• Support in Business Review deliverables (Supply vs Demand, Volatility reporting)
• Meet Global Finance reporting needs (forecasting, anticipated revenue, variance analysis, ad-hoc requests)
• Attend Operational Reviews as needed; share finance results and key messages
• Act as key point of contact for customer counterpart(s)
• Meet customer reporting deliverables and deadlines
• Work closely to ensure timely invoice payment (investigate causes for aged debt)
• Involvement/Leading initiatives and workstreams to investigate and implement improvements to processes
• Support and training to Operational teams (DLMs, ROLs, other) and prep/update of guidance tools
**Qualifications**
• Bachelor's Degree
• Experience in a CRO or Pharma in a PM type capacity role
• Strong communication skills (verbal and written), **fluency in English, French and Dutch**
• Excellent organization, interpersonal, teamwork skills with exceptional attention to detail and accuracy
• Positive attitude and ability to interact with all levels of staff
• Ability to manage multiple priorities to meet deadlines as necessary
• Proficient in Microsoft Excel and experience with Peoplesoft preferred
• Willingness to work in a flexible and challenging environment
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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