**Primary City/State:** Mesa, Arizona **Department Name:** Care Mgmt Admin **Work Shift:** Varied **Job Category:** Risk, Quality and Safety Your Journey with us began the moment you made the choice to seek a career with Banner Health. Whether you are just beginning your career or your Journey has spanned 30 years, Banner's employer commitment is: "We'll help make a difference in your life and career so you can make a difference in the lives of others.” Take flight in your career with Banner Health by applying for this innovative Flight Quality Specialist position. In this position, you will be stationed at our Mesa Corporate location and will lead our quality management program & committee, while following CAMTS and DHS guidelines. **You will work one(1) 24hr flight shift a week at one of our five Arizona Bases and 16-24hr a week completing any quality management items remotely.** Join us in this startup endeavor that will create a legacy for emergency transportation. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position will run the Total Quality Management program for Banner Air. Plans, coordinates, implements and evaluates facility and/or system-wide quality/ program performance improvements, patient safety programs, and/or coordinates compliance and regulatory programs for preparedness and accreditation requirements. The position works closely with system initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes. This position will be required to fill the role of flight nurse or medic on a part time basis, or at managements discretion, to meet the needs of the program. This position will report to the Senior Flight RN Manager. CORE FUNCTIONS 1. Manages and leads the Total Quality Management program for Banner Air. 2. Coordinates investigation, analysis, and responds to quality/patient safety issues, events, significant care issues or trends. Leads and/or facilitate root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams. 3. Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Coordinates implementation of data collection processes: provide analysis, summary, research and benchmarking. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate. 4. Serves as a resource and leads and/or facilities task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency. Collaborates with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and/or system and Banner Air. 5. Supports implementation of facility quality and patient safety goals, policies, procedures, and activities designed to meet the requirements of regulatory and accrediting agencies such as JCAHO, CAMTS, CMS, DHS, and the peer review organizations. 6. Acts as consultant and educator in program development and special projects as determined by their supervisor. 7. Participates in implementation of evidence-based practices at the facility or system and program level. 8. May coordinate peer review activities for physicians and other healthcare providers and provide information for departmental improvement activities, credentialing, and reappointment. 9. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies. For those positions directly supervising professional employees, the position has full authority for employment actions including selection, training, coaching, and performance reviews. MINIMUM QUALIFICATIONS Requires Bachelor’s degree or equivalent in nursing or other healthcare related field and either an RN license in state worked OR a clinical background with current license/certification or equivalent experience. Candidate must meet all employment requirements for active Flight Nurse or Flight Paramedic including currency in ACLS, PALS, BLS. NRP must be obtained prior to assuming clinical responsibilities and will be provided during orientation. For Paramedics, current National Registry Paramedic Certification, FP-C, TPATC and STABLE will be required within 18 months of hire. For Nurses, CFRN, TPATC and STABLE will be required within 18 months of hire Requires a proficiency level typically attained with five years acute care clinical experience. Requires ability to perform complex statistical analysis and highly developed problem-solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills. PREFERRED QUALIFICATIONS Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable Additional related education and/or experience preferred. **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability