Welcome to CHI Saint Joseph Medical Group
CHI Saint Joseph Medical Group is a comprehensive network offering a full range of primary care services, specializing in family medicine, internal medicine, geriatrics, and pediatrics. Serving 88 locations across central and eastern Kentucky, we are committed to delivering personalized care that addresses the unique needs of each patient. We are proud to have been recognized as one of the Best Places to Work in Kentucky for two consecutive years (2023-2024).
CHI Saint Joseph Health is part of CommonSpirit Health, a nonprofit Catholic healthcare system dedicated to advancing health for all people. With a workforce of approximately 175,000 employees, including 25,000 physicians and advanced practice clinicians, we are united in our mission to provide compassionate, high-quality care.
Our dedication to serving the common good is demonstrated through the tireless efforts of thousands of physicians, advanced practice clinicians, nurses, and staff. Clinical excellence is delivered across a network of 140 hospitals and more than 2,200 care centers in 24 states, ensuring that we improve the health and well-being of individuals and communities nationwide.
Responsibilities
As a key member of our healthcare team, Float Medical Office Representatives at CHI Saint Joseph Health play a vital role in scheduling patient appointments, medical procedures, and tests as ordered by physicians. This position involves floating to different office locations, ensuring flexibility and adaptability in providing excellent administrative support across multiple settings.
We want you to feel confident in your decision to join the CHI Saint Joseph Health team. It is essential that you enjoy working with diverse patient populations and are committed to understanding and fulfilling the administrative responsibilities associated with this role.
Key Responsibilities:Answer phone calls and schedule patient appointments promptly and accurately.Conduct patient pre-certifications to verify insurance coverage for appointments and medical services.Schedule tests, procedures, and referral appointments as needed.Communicate appointment details and instructions for procedures and tests to patients.Collect and verify patient insurance information and personal data.Collect patient payments, such as co-pays or co-insurance, when applicable.Float between various office locations, providing administrative support wherever needed.Perform additional duties as assigned by management.Qualifications
Education / Accreditation / Licensure (Required & Preferred)Required: High school diploma or equivalent.Experience (Required & Preferred)Required: A minimum of 2 years of related experience in a healthcare environment.