Purpose & Overall Relevance for the Organization:

 

You contribute to the store profitability by:

• Coaching and leading more junior colleagues on a consumer service and internal processes and rules

• Taking leadership responsibilities in the absence of the Store Manager/Assistant Store

 

Manager Key Responsibilities:

• Actively connect and engage with consumers entering the store

• Drive the store KPI's and contribute to store sales

• Responsible for improving and coaching on the consumer experience by executing company standards

• Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs

• Train the store team on all omnichannel related sales tools

• Manage merchandise delivery processing on the same day it arrives

• Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis

• Execute all applicable loss prevention procedures to minimizing loss

• Implements improvements to operations and processes contributing to the performance of the store

• Support the recruitment, onboarding and training of store team members

• Share best practices to drive the overall store team performance

 

Required knowledge, capabilities and experience:

• Minimum secondary education

• Fluency in English and Polish

• Minimum 24 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment

• Advanced selling experience and comprehensive product, retail and industry understanding

• Experience of supervising team members

• Intermediate numeracy and literacy and advanced verbal communication skills

• Excellent organisation and problem-solving skills

• Strong presentation skills

• Team-first mindset, collaborative and respective to diverse teams and people