You contribute to the store profitability by:

•  Coaching and leading more junior colleagues on a consumer service and internal processes and rules

•  Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager

 

Key Responsibilities:

•  Actively connect and engage with consumers entering the store

•  Drive the store KPI's and contribute to store sales

•  Responsible for improving and coaching on the consumer experience by executing company standards

•  Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs

•  Train the store team on all omnichannel related sales tools

•  Manage merchandise delivery processing on the same day it arrives

•  Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis

•  Execute all applicable loss prevention procedures to minimizing loss

•  Implements improvements to operations and processes contributing to the performance of the store

•  Support the recruitment, onboarding and training of store team members

•  Share best practices to drive the overall store team performance Required knowledge, capabilities and experience

•  Minimum secondary education

•  Fluency in English and Polish

•  Minimum 24 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment

•  Advanced selling experience and comprehensive product, retail and industry understanding

•  Experience of supervising team members

•  Intermediate numeracy and literacy and advanced verbal communication skills

•  Excellent organisation and problem-solving skills

•  Strong presentation skills

•  Team-first mindset, collaborative and respective to diverse teams and people