Why is this role important
 

Passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.To provide excellent customer relations through selling, educating and consulting in order to strengthen customer loyalty;To design innovative and exciting fresh, silk and dried flower arrangements;To assist with the merchandising within the department;To assist with ordering of floral products;To ensure that the safety, sanitation and general maintenance of the department meet with Company standards;To direct part-time employees when left in charge of the department;To respond to customer inquiries and requests, maintaining courteous customer relations at all times;To assist with operation of the Garden Centre;To perform other duties as assigned.

The Ideal Candidate Would Possess:

Exceptional customer service skillsMinimum of 3 years’ floral design experience in a retail environment;Demonstrated creativity and innovation;Demonstrated selling skills;Garden Centre experience would be an asset;Flexibility to work a variety of hours including days, evenings and weekends;Excellent communication and interpersonal skills;Self starter;

Ability to work in a fast-paced environment, under pressure.

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.  ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
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NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.