Floral Manager 

 Job Description  

Reports To: Store Director   

Position Type: Hourly, Bonus Eligible  

Location: Retail Stores   

Department: Floral   

  

About the Intermountain Division    

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued.  Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally. You will be part of a team that genuinely cares about helping you succeed. You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities.     

  

Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.  

  

A DAY IN THE LIFE OF A FLORAL MANAGER  

As a Floral Manager, you use your artistic ability to create the freshest and brightest flower arrangements that are sure to brighten up any day while maintaining organization and employee supervision within the department. To truly be successful in the position, you need to be thoughtful and passionate about your work with the ability to lead a flourishing team. The floral department is your canvas, and you will enjoy creating colorful masterpieces for your customers to enjoy. The possibilities are endless, and this is your opportunity to bloom while putting a smile on the face in your community.  

  

ESSENTIAL JOB FUNCTIONS**  

Provide high-quality customer service in accordance with our Company’s customer service standards and policies and procedures.  

Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral area.  

Manage and achieve the floral department’s financial budget and goals.  

Speak with customers calmly and professionally to address and resolve complaints regarding sales, dissatisfaction with service or products, and other problems that may arise.  

Perform daily inventory and order necessary supplies to maintain adequate inventory.  

Conduct full department inventory each month in compliance with company policy.  

Monitor inter-office mail and company webpage daily for updated information.  

Prepare and input floral department orders into the computer.  

ESSENTIAL JOB FUNCTIONS (continued)**  

Operate helium tank to inflate balloons and prepare arrangements for customer.  

Design esthetically pleasing floral arrangements for display or to meet the needs of a particular customer.  

Move stock from storage area to floral display areas.  

Replace and maintain stock on shelves within the floral department including removing flowers and plants from the shelves, trimming faded or damaged leaves/blooms from the plants, cleaning shelves and stands, and replacing the plants and flowers on the plants.  

Maintain stationery and moveable displays.  

Use sprayers and containers to water all plants.  

Maintain clean and organized department, including removal of garbage and debris from floral area, sweep floors areas, wipe counter areas and display cases.  

Assist customers in the selection and purchase of items and offer advice as appropriate.  

Arrange and wrap selected flowers for customers as appropriate.  

Operate cash register to total bill. Takes money and makes change.  

Perform price checks and put-up signage/tags on product in the floral department.  

Adhere to uniform and grooming policy as defined within company policy.  

  

SUPERVISORY RESPONSIBILITIES  

Floral Staff  

  

JOB QUALIFICATIONS  

The following describes the general qualifications and physical, sensory and mental abilities normally associated with performing the essential job functions of this position: **  

Previous experience or training as a floral clerk or designer desired  

Ability to be exposed to plants and flowers on a continuous basis.  

Ability to arrange and display flowers and plants.  

Excellent customer service skills  

Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies, and procedures applicable to the position.  

Ability to multi-task and work in a fast-paced environment  

Ability to work independently as well as within a large team.  

Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our customers.  

Ability to provide regular and predictable attendance. (Employees may be scheduled to work early mornings, evenings, weekends and holidays, and schedules may vary on a weekly basis)  

Ability to comply with workplace conduct standards.  

Desired: Prior management experience  

  

PHYSICAL REQUIREMENTS  

The following attempts to communicate the traditional physical demands associated with this position: **  

Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7+ hours (Based on an 8-hour workday.)  

Lift/Carry: Occasional/carry 1-35 lbs.  

Push/Pull: Seldom  

Squat/Kneel: Occasional  

Bend/Stoop: Occasional  

Twist/Turn: Occasional  

Grip/Grasp: Frequent  

Reach: Frequent  

Stand/Walk: Continuous  

  

ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US   

Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.  We provide a variety of benefits including:   

Great pay   

Flexible schedule   

Training   

Opportunities for career development   

Health and welfare benefits for eligible employees   

Leisure time activity discounts   

  

  

WORK ENVIRONMENT:   

Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures  

JOB DUTIES AND REQUIREMENTS:  

May vary by location and employees may be assigned duties and responsibilities in addition to those listed above.  

  

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.  

  

** The Company is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.