Role Purpose
To provide support to the Account Manager with service delivery and performance management of University Of Liverpool Team. The Engineering Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region
Duties & Responsibilities
Ensure all engineering activity within Mobile Engineering Services scope of responsibility are completed to cost, timescales and appropriate quality standards as required by Integral and the client.Ensure adherence and 100% compliance to Account / Mobile Engineering KPI’s & SLA’s and drive performance improvement where needed.Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance, service delivery level and that engineering KPIs for the region are met and exceeded.
Interface with the NOC, Account Leads and support improved efficiency and performance. Be responsible for and promote 100% Health & Safety and auditing compliance for your team.Able to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships
Ensure relevant client asset maintenance complies with statutory maintenance routines.Assist the technical staff and Authorised Persons on technical matters.
Personal Qualities and Experience
Previous Technical Management experience within the FM industryNVQ L3, HNC or HND in a engineering disciplineComputer literateExperience with people management
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...