FM Sales Manager Location: Belgrade, RS, 11070 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! About the role: As a Sales Manager FM at Barry Callebaut South East Europe, you will play a pivotal role in promoting our products and strengthening relationships with food manufacturers in the confectionery, biscuit, and ice cream industries. Based in Belgrade, this role requires frequent travel within Serbia and the surrounding region to deliver on sales objectives and identify new business opportunities. You will work closely with internal stakeholders to align business strategies, support customer needs, and contribute to Barry Callebaut’s market positioning in the region. Key responsibilities: + Customer Engagement: Pursue sales leads, visit new and existing customers, and assess their needs to suggest appropriate products and services. + Sales Growth: Drive new business activities for volume and margin growth through effective portfolio penetration. + Strategic Planning: Develop long-term sales plans and adapt activities to achieve commercial objectives. + Collaboration: Work closely with cross-functional teams (Sales, R&D, QA, Marketing, and Procurement) to deliver business objectives and manage customer projects effectively. + Market Intelligence: Represent Barry Callebaut at trade events, gather market insights, and ensure our value proposition aligns with customer expectations. + Operational Excellence: Utilize tools like Salesforce.com to track customer interactions, maintain accurate forecasts, and manage cash collection processes. + Reporting: Prepare detailed customer reports and presentations while ensuring all activities align with regional sales strategies. + Leadership Support: Support the Sales Director and team in operational tasks and customer project management. About you : + Bachelor’s degree in Business, Management, or Food Science. + At least 5 years of experience in the food or related industry, preferably in sales roles. + Knowledge of the chocolate or confectionery industry is a plus. + Proficiency in Microsoft Office; familiarity with SAP and Salesforce.com is an advantage. + Strong business acumen and quantitative skills. + Exceptional negotiation and collaboration abilities. + Strong problem-solving attitude and impactful presentation skills. + High emotional intelligence and ability to operate in a dynamic environment. + Fluent in English. + Valid driver’s license (Category B). + Willingness to travel extensively (50%+). We offer: + Competitive Compensation: Including an annual performance-based bonus. + Flexibility: Hybrid working model with opportunities to work from home. + Health and Wellness: Private health insurance and additional wellness programs. + Career Development: Opportunities to participate in global projects and industry-leading training programs. + Work-Life Balance: Generous vacation policy, flexible working hours, and a supportive work culture. + Perks: Discounts on our products, access to company events, and daily treats at the office. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .