Folklore Spa- Front Of House Guest Services (Spa + Pool)
Whim Hospitality
Folklore Spa- Guest Services & Culinary Support (Spa + Pool)
Position Overview
The Guest Services team is essential to delivering a wellness-driven, health-forward experience across both the spa and pool areas. Servers and bartenders create a calm, welcoming environment by presenting a menu centered on clean ingredients, refreshed energy, and simple, beautiful service.
As part of a serene, guest-focused front-of-house team, you will offer warm guidance, strong beverage knowledge, and thoughtful hospitality that supports each guest’s restorative journey. You will work closely with the Back-of-House team to maintain consistency, quality, and a smooth, peaceful flow of service that reflects the spa and pool’s elevated standards.
Schedule & Work-Life Balance
+ Daytime/early-evening schedule only — no late nights ever
+ Typical shift: 11:00am–7:00pm
+ Supports predictable, balanced rhythms prioritizing wellness, stability, and long-term work-life harmony
+ Weekends are REQUIRED
Key Responsibilities: (Front-of-House)
+ Deliver warm, restorative hospitality in a calm, well-aligned environment
+ Maintain strong knowledge of beverages, wellness drinks, and menu offerings
+ Support a clean, organized atmosphere across spa and pool service areas
+ Communicate effectively with BOH and management to ensure seamless service flow
+ Uphold brand standards through thoughtful presentation, timing, and guest engagement
+ Communicate effectively with BOH and management to ensure seamless service flow
+ Ensure each guest interaction reflects the spa’s commitment to personalized, high-quality service.
Ideal Candidate Profile
+ Positive, growth-minded attitude with a professional presence
+ Thrives in a daytime, no-late-night environment with a steady, calm pace
+ Reliable, punctual, and demonstrates excellent communication skills
+ Passionate about health, nutrition, sustainability, and mindful cooking
+ Embodies a wellness-aligned, team-oriented approach across FOH and BOH operations
Why You Should Join Us:
+ Exciting Opportunity:
Be part of the pre-opening team at Folklore Spa, set to open on December 2nd!
+ Competitive Compensation:
Enjoy an hourly rate, plus gratuity opportunities. Rate depending on experience.
+ Supportive Environment:
Join a talented and enthusiastic team that values collaboration and personal growth within the spa and wellness industry.
+ Flexible Scheduling:
Experience a work schedule that accommodates your lifestyle while meeting the needs of our guests.
+ Professional Growth:
Opportunities for advancement as you develop your skills and become an integral part of our spa operations.
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