A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

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What will I be doing?

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As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the Food and Beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

\n\nProviding exceptional customer service by being friendly, attentive, and knowledgeable about the food & drinks menu's and readiness to explain and recommend food & beverage contents\nReceive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required\nUnderstand menu content, any menu changes, and promotional activities\nKeep your service area clean, tidy, and well-prepared\nEfficiently manage the proper settlement of all customer accounts\nAnswer Guest queries in a polite and helpful manner\n

What are we looking for?

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Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nFriendly, positive, energetic team player\nCommitted to delivering exceptional guest service\nMotivated to learn new skills and techniques\nExcellent communication skills\nFlexible, reliable, and responsive to a range of work situations\nPrepared to manage a variety of customer types, inquiries, and complaints\nKnowledge of alcoholic beverages and mixing of drinks\nExperienced in food hygiene, electronic ordering systems, and cash handling.\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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