What will it be like to join the Hilton Sydney team?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:

\n\nLaundered uniform provided.\nFree team member meals served fresh daily.\nExceptional workplace culture and the World’s #1 Best Hospitality Workplace.\nDiscounted memberships with Fitness First and Bupa.\nBonus Annual Leave days after 2 years.\nUnwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.\n110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world.\nFood & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences.\nAccess to Hilton’s Thrive Mental Wellness Hub and Intellect App.\nFlexibility so you can Thrive and make space for what matters most.\nHilton Sydney pays above the HIGA:\n\nLevel 2 $25.23 - $63.07 / hour (based on penalties + super + tips + service charge where applicable)\nLevel 3 $26.06 - $65.15 / hour (based on penalties + super + tips + service charge where applicable)\n\n\n\n

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Every Job Makes The Stay

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In your new role as Food & Beverage Attendant at Hilton Sydney, you will be responsible for creating a memorable guest experience by ensuring the outlet is run per the operating brand standards while meeting or exceeding the expectations of our guests by delivering exceptional and memorable service.

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In your application, please specify which position(s) you are interested in applying to:

\n\nGlass Breakfast (AM Availability): F&B Attendant (HIGA+ Level 2)\nGlass Breakfast (AM Availability): F&B Attendant / Host (HIGA+ Level 3)\nRoom Service (PM Availability): F&B Attendant (HIGA+ Level 2)\nGlass Restaurant (Lunch/Dinner Availability): F&B Attendant (HIGA+ Level 2)\nGlass Restaurant (Lunch/Dinner Availability): F&B Attendant / Host (HIGA+ Level 2)\nGlass Restaurant (Lunch/Dinner Availability): F&B Attendant Skilled (HIGA+ Level 3)\nEvent Operations (Full Availability): F&B Attendant (HIGA+ Level 2)\nBars (PM Availability): F&B Attendant / Floor Team / Bar Back (HIGA+ Level 2)\nBars (PM Availability): Bartender (HIGA+ Level 3)\n\n

What will a day on the job be like?

\n\nNo two days are the same, in this role you’ll be directly impacting the guest experience, working closely with an experienced team, and delivering Food and Beverage service.\nYou would be working alongside a multiskilled team within Food & Beverage department.\nCreating exceptional guest experiences in all interactions with our guests.\nEnsuring all guests receive a friendly, warm welcome, prompt attention along with quick, efficient service.\nAssist guests as they are seated.\nSet up and maintain all service areas & stations with sufficient mise en place for the length of service.\nEnsure orders are promptly collected from the kitchen when ready and carried to the guests appropriately.\nAssist/undertake tasks of the barista or bartender. \nUndertaking general waiting duties for food or beverages or both, including cleaning tables.\nMixing a range of sophisticated drinks.\nTaking reservations, greeting and seating guests.\nDemonstrate exemplary menu & product knowledge and be familiar with all items on menus available.\nDemonstrate responsible service of alcohol to all patrons at all times.\nExhibit exemplary personal behaviour, appearance, and attitude.\nEnsure tables and chairs are correctly positioned for each seating and that all chairs, seats, and floor are spotlessly clean before the arrival of each guest and to be maintained during service.\nCooperate with Hilton Sydney regarding any requirement that is enforced in the interests of health, safety, and welfare at work.\nPossible physical duties:\n\nCarrying plates of food\nCarrying/pushing tables and chairs\nCarrying trays of drinks and food\nCarrying piles of linen\nCarrying and polishing cutlery, crockery and glassware\nClearing tables \nPushing trolleys\nReaching for racks and top shelves\nLoading and unloading fridges and cupboards (i.e. carrying and bending)\nCarrying beer slabs and wine cartons\nStanding up to/or greater than eight hours\n\n\n\n

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What are we looking for?

\n\nMust possess current and valid Responsible Service of Alcohol (RSA) Certification.\nPrevious work experience in Hospitality or Customer Service is desirable.\nPrevious food hygiene experience is desirable.\nCompleted tertiary qualifications in Hospitality Management are desirable.\nElectronic Ordering Systems experience is desirable.\nCash handling Experience is desirable.\nA high level of interpersonal skills in both oral and written communication.\nTime management and ability to follow directions.\nGood communication skills.\nCommitted to delivering a high level of customer service.\nExcellent grooming standards.\nAble to work on a rotating roster, both day and night shifts involving late starts and early finishes.\nMust have valid Australian working rights (minimum 6 months).\n