About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Food & Beverage Manager. The Food & Beverage Manager will lead the dining room and oversee the flawless execution of superior service while ensuring all company policies and standards are met. Qualifications In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: Requires working knowledge of Full-Service Restaurant operations, fine dining core standards, and the standard operating procedures. Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. Demonstrated ability to work with maximum efficiency, accuracy, and attention to detail. Ability to effectively lead and work cohesively as part of a team. Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. Must have experience in all Microsoft Office and industry relevant systems such as Micros. THE WHY The primary responsibilities for the Food & Beverage Manager will include but are not limited to: Assist the Restaurant General Manager in leading the daily operations of the restaurant, while managing the day-to-day activities and assignments of the Front and Heart of the House staff. Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes. Create weekly schedules to ensure proper coverage to service expected business levels. Work seamlessly, collaboratively and in tandem with the Restaurant General Manager to create memorable dining experiences for our guests. Execute all policies accurately with improvement to quality, service, and operations. Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. Assist in developing training programs Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints, and/or requests. Promote teamwork and quality service through daily communication and coordination with other departments. Ensure consistent adherence to Forbes Five-Star service and Belgrove Resort brand standards, ensuring elevated products and service are delivered. Must be present on the floor during peak business periods, to ensure guest satisfaction Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. Create an environment of engagement for team members, while being a liaison between team members and management. Assist the Restaurant General Manager with special projects as assigned. Associate or bachelor's degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required. Must have at least five (5) or more years of leadership experience in a full-service restaurant, with experience in fine dining or upscale service environment preferred, another related/equivalent field may be considered. Preferably TIPS and ServSafe Certification