Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Discover the best spot to meet, greet, dine, and relax in the Energy Corridor. Find easygoing sophistication everywhere you look at Hyatt Regency Houston West and make us your go-to gathering hub to explore the city’s best like CityCentre, world-class shopping and dining, tree-lined streets and verdant parks. From the moment you walk under the vaulted ceilings of our atrium, you know you’re in the right place for a memorable experience. And with 25,000 square feet of versatile event space—including the elegant Texas Ballroom, our hotel is ideal for business and social gatherings. At the Hyatt Regency Houston West we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Hyatt Regency Houston West with Pyramid Global Hospitality can mean for you! Overview Overview: We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Supervisor. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark. Your role: Attending weekly meetings, relaying information about upcoming events to staff under his/her supervision. Supply information about the capabilities and programs to other departments and clients or potential clients. Respond to needs and requests of guests and potential guests. Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. Implement effective cost controls for food, beverage and labor. Utilize the systems for inventory, receiving and product utilization (product cost). Lead by following the standards of productivity for food & beverage personnel. Create a comfortable atmosphere to encourage committed and loyal employees. Assist with hiring and training programs for food and beverage personnel. Assist in the other Food and Beverage outlets in whatever capacity needed. Qualifications Qualifications: A minimum of 2 years of food & beverage experience in all facets of the discipline is required. Experience and understanding of Coffee/Retail Shop and Bar operations is a plus. Must be able to communicate clearly with guests, customers, supervisor, and fellow employees, Bilingual preferred but not required. Must be able to work a flexible shift schedule to include weekdays, weekends, and holidays. This is primarily a PM shift position to include some daytime shifts. Must be able to manage guest requests and/or complaints. Please be advised, that we are a large full-service hotel, and as such this position requires extended periods on your feet with frequent long walks around the internal and external areas of the hotel along with considerable physical activity continuously, up to and including entire shifts. Excellent Benefits! 401k after 90 days, company match to 4% Medical/ Dental/Vision Insurance– eligible after 90 days Company-paid Life Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Vacation and Paid Time-Off Policies Hyatt Hotel Discounts Worldwide Pyramid Global Hospitality Discounts Pyramid Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.