Auckland, NZL
1 day ago
Food & Beverage Coordinator
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight\. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget\. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others\. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member\. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike\. The Food & Beverage Coordinator is responsible for proactively soliciting and managing restaurant and bar sales related opportunities and supports the outlet managers administratively\. He / she actively up\-sells each business opportunity to maximize revenue\. Besides this, the role is responsible for supporting Kitchen and Service leaders with administrative tasks and reporting duties\. **What will I be doing?** As the Food & Beverage Coordinator, you will be responsible for performing the following tasks to the highest standards: + Handle F&B inquiries: group bookings, private and corporate\. Following up on leads, securing business in the most effective way\. Liaising with kitchen and outlet managers for unique requests\. + Assist the operational team to edit menus in collaboration with our Marketing team and Executive Chef\. You will ensure all menus are printing accordingly\. You also ensure all information displayed online is up to date\. + Activate all F&B promotions in our entire platform that includes our reservation system\. Communicating revenue pick up and booking progress for outlet events\. + Liaising with sales which \(corporate\) clients are hosting events for further sales initiatives\. + Reaching out to potential repeat clients\. + Assisting in the administrative preparation of special events/promotions\. + Updating weekly event sheet, two weeks in advance\. + Sending out weekly Event Orders for outlets, first contact for all departments regarding bookings made in the outlets\. + Ability to assist outlets with POS system, create buttons, print reports, etc\. + Attend F&B meetings and collect minutes if required\. + Complete Competition analysis as per F&B management team request\. + Attend and report on monthly health and safety checks for kitchen and service back of house areas + Source quotes for equipment needs\. + Voucher creation and coordination\. + Liaise with Housekeeping team and manage F&B uniforms + Any other duties or projects assigned by the F&B Services Manager or Executive Chef\. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice\. **What are we looking for?** A Food & Beverage Sales Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Minimum 2 year of experience in a high end Food and Beverage environment\. • High School diploma or GED\. • 2 years of experience in Food & Beverage, Guest Services, or related professional area\. • Able to read and understand work related documents\. • Able to communicate effectively in writing as appropriate for the needs of the audience\. • Proficient in English to meet business needs\. • Computer literate\. • Good organization and communication skills\. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Food and Beverage_ **Title:** _Food & Beverage Coordinator_ **Location:** _null_ **Requisition ID:** _HOT0BCD7_ **EOE/AA/Disabled/Veterans**
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