Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.
\nWaldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 118 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.
\nOnce you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.
\nAre you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?
\nWhat will I be doing?
\nAs the Food & Beverage Hostess, you will be responsible for performing the following tasks to the highest standards:
\n\nConfidently know the food and beverage menu contents and explain them in detail to guests. \nUnderstand dietary requirements and offer appropriate suggestions. \nCorrectly label buffet dishes. \nKeep buffet areas clean at all times. \nComplete TBS checklists on product knowledge. \nMake suggestions on the menu that might suit guests of different nationalities. \nFamiliarize with menu items of all other outlets to recommend guests to other outlets. \nEnsure that everything is clean and tidy, ready for guests to enter the restaurant. \nUndertake steps to ensure that the cashiers’ desk is ready and set for service. \nCheck reservations with the Supervisor / Manager and confirm any large bookings for the next service period. \nAssist Bar Attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager. \nComplete the TBS checklist on preparing the restaurant for service. \nGreet guests with smiles and offer assistance with coats, bags, etc., introducing yourself. \nEscort guests to a table and ask if they would prefer a smoking or non-smoking table. \nGreet all guests who walk past your outlet and offer them menus to view when appropriate. \nOffer the newspapers to all breakfast guests and any single diners. \nEnsure that all service procedures are carried out to the standards required. \nAccommodate any guest request or offer appropriate alternatives. \nTake personal responsibility for the service experience of all guests in your designated area. \nFollow-up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager. \nWhen passing by guest tables, check if they require service. \nSmile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. \nMake sure that all areas are cleaned and maintained in accordance with operating procedures. \nPositively end the guests experience by checking on their satisfaction. \nAssist with guests’ coats and bags as they leave, thanking all guests and wishing them a pleasant day. \nUnderstand relevant OH&S legislations and their implications on the operation of the department. \nEnsure that safe and healthy working practices are observed throughout the service. \nReport any accidents / incidents to the Supervisor / Manager. \nEnsure that the Food & Beverage mission is established and instilled in you and all team members. \nCarry out any other reasonable duties and responsibilities as assigned. \nThe Management reserves the right to make changes to this job description at its sole discretion and without advance notice.\nWhat are we looking for?
\nFood & Beverage Hostess serving Waldorf Astoria Maldives Ithaafushi is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
\n\nMotivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. \nFlexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. \nMaintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. \n2-4 years' experience in a 5-star category hotel. \nGood English skills, both written and verbal to meet business needs. \nStrong leadership and training skills. \nOutgoing personality and willing to work for long hours.\nCandidate must have a good command of spoken and written English and Russian language \n\nWhat will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!