Food&Beverage Manager
Club Med
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You Will
Guarantee the implementation and compliance of standards by services within its scope and ensure the conformity of the proposed offer with the sales contract concluded with the customerMake a diagnosis, at the opening, of the state of its services and alert its manager of any dysfunctions observed according to the area impacted and issue recommendationsDevelop a sense of detail in the services within its scope in order to ensure a quality service both in the service delivered and in the visual presentationSeek the optimization of the customer plan, ensure the personalization of the relationship and secure the proper management of complaintsAnalyze customer satisfaction and implement the necessary corrective actions.Get involved in budget planning, implement actions to achieve the objectives set by your managerOptimize local sales of its servicesEnsure the implementation and enforcement of health and safety standards in his/her department and participate in meetings as well as in the health and safety unit.Demonstrate leadershipAdopt a coaching posture in your managementManager by proximity: show, train and enforce
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