Job Summary The Diner Manager is responsible for leading the diner team to be the first choice for cooked-to-order 24-hour dining in our town by exceeding guest expectations for food quality friendliness cleanliness and service in a fun atmosphere. The Diner Manager should empower each Supporter to provide excellent quality guest service and to solve guest problems with teamwork training coaching fairness and respect for each other. In addition profit expectations should be met by taking action to build sales and control costs without sacrificing quality. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: + High School diploma or equivalent is required. + Prior experience required. + Must have knowledge of preventative maintenance cost control procedures and purchasing. + Must be aware of laws personnel procedures and motivational programs to assure a staff of committed well-trained employees. + Ability to communicate effectively with other employees as well as guests. + Ability to effectively deal with internal and external customers some of whom require high levels of patience tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts. RESPONSIBILITIES: + Lead the service effort during busy meal periods by working at the cash register greeting incoming guests identifying service or production bottlenecks and taking action to alleviate them. + Check on guests at their tables thank guests for coming. + Train and empower employees to take service- recovery actions. + Identify and train designated individuals as qualified trainers. + Organize training for new hires so that all complete certification within 30 days. Show safety training videos to all new hires before they start work. + Develop and implement a monthly training plan to address current operational needs. + Set goals for individuals to complete 2nd certifications. + Effectively delegate cleaning and side work responsibilities using designated shift supervisors. + Maintain accountability by personally inspecting and by use of logbook to record incoming shift supervisor inspection. + Maintain a clean/sanitary/safe environment at all times including safe food handling procedures. + Call shifts you don't work. Check if side work cleaning and service are in order. + Form a Diner Sales Committee including management shift leaders at least one cook and at least one server. + Meet weekly to evaluate impact of current specials and promotions and to plan future specials and promotions. + Support these with local advertising targeted suggestive selling and unit level contests or games. + Motivate team members to achieve monthly bonus goals by posting Sales vs. Budget daily posting food cost bi-monthly and encouraging them to take actions to build sales and control costs. + Actively participate in community and civic affairs in local area. + Control food cost by maintaining inventory level at or below 14 days on hand and verbally instructing team members not to steal money or food. + Require all team members to pay 50% for all their meals accounting for all guest checks each shift training and reinforcing portion control procedures and taking other appropriate actions. + Utilize TR Lodging Enterprises' staffing guide procedures to properly forecast schedule and staff each shift. + Use checkbook system to achieve budgeted cost goals in cleaning supplies disposables and other costs. + Ensure that all reports of revenue expenses business volume personnel payroll and assets are maintained to company specifications. + Ensure that all policies procedures federal state and local laws and health department regulations are adhered to by all employees in regard to personnel security guest relations safety sanitation food handling etc. + Recruit candidates for open positions by informing team members of the needs networking posting “Now Hiringâ€_ signs posting “Help-Wantedâ€_ flyers on bulletin boards contacting former employees contacting existing applicants and by running Help-Wanted ads. + Designate one or more team member in each department to participate in the interview process and give input on hiring decision. Property Details Featuring a fitness center and bar, as well as a restaurant, The Citizen Hotel, Autograph Collection is located in Sacramento. This 4-star hotel offers a 24-hour front desk and room service. California State Railroad Museum is an 18-minute walk from the hotel and Crocker Art Museum is 1.2 miles away. At the hotel all rooms come with a desk, a TV and a private bathroom. Continental and à la carte breakfast options are available every morning at The Citizen Hotel, Autograph Collection. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: + Now offeringDaily Pay! Ask your Recruiter for more details + Medical, Dental, and Vision Coverage + Short-Term and Long-Term Disability Income + Term Life and AD&D Insurance + Paid Time Off + Employee Assistance Program + 401k Retirement Plan Compensation Min USD $64,480.00/Yr. Compensation Mid USD $64,480.00/Yr. Compensation Max USD $77,376.00/Yr. Apply for this position (https://careers-aimbridge.icims.com/jobs/370906/food-%26-beverage-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can recommend jobs specifically for you! EEO Statement Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PropertyCitizen Hotel Posted Date51 minutes ago(2/13/2025 7:33 PM) ID2025-370906 LocationUS-CA-Sacramento CategoryCulinary/Stewarding TypeRegular StatusFull-Time Company : NameEvolution Hospitality