Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You will be the Food & Beverage leadership expert, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. Further you will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. Finally, you would work closely with the sales & catering, marketing and banquet teams to maximize the business results.

Planning and Organising – with the Director of F&B

Support the preparation of the hotel's strategic and marketing plans, and the F&B Department budget.Ensure that all Minor Hotels Resorts Food & Beverage Standards are being adhered to.Keep aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hospitality field.

Operations – with the F&B Manager

To be aware of the best external competitor offerings in the local market, and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.Directly responsible for all Restaurants and Kitchen areas, ensuring a smooth running, profitable operation within the framework of the Hotel.Supervise the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction.Attain high sanitation standards throughout the Food and Beverage operation by enforcing Minor Hotels Sanitation Checklist.To ensure that everyone in the departments is properly looking after all hotel property and facilities.To ensure that departments conduct a maintenance inspection on a monthly basis.Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

Administration

Establish and maintain effective employee relations.With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business.  Support the training of Departmental Trainers to continue to improve hotel service levels.To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.Above all, to lead by example through hands on approach to motivate our Team Member to excel.

Qualifications3 to 4 years’ experience in a five-star luxury Hotel / Resort.Customer oriented approachExcellent communication, interpersonal and leadership skillsCritical thinker and problem-solving skillsPassion for leadership and teamwork.Passion for operational excellence.Good organizational and time-management skillsGood communication skills both verbal and written.Preferably a local

Additional Information

Describe your perks and culture