POSITION:                   Food & Beverage Supervisor            

DEPARTMENT:           Food & Beverage

REPORTS TO:              Concessions Manger

FLSA STATUS:            Hourly

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for Food & Beverage Supervisor at the Florence Center.

Summary

In conjunction with or in the absence of the Concession Manger, The Food & Beverage Supervisor oversees all Banquet and Concession functions including breakfast, buffet, bars, plated and reception events, concession stands and other facility offerings such as portables.

Essential Duties and Responsibilities

Establishes client food & beverage and operational needs for the event.Assists in developing work plans including scheduling and ordering and assigns appropriate duties to subordinates.Oversees Food and Beverage operations during event to ensure client satisfaction and quality control standards.Inspects food service facilities to ensure that equipment and buildings meet requirements of state and local health laws and internal regulations.Maintains inventory control.Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.Works within guidelines for food and labor costs.Attends in-house event-related meetings and relays immediate changes with other departments.Beverage inventory, ordering, receiving and controls.Maintains all Banquet and Concessions equipment cleanliness and annual maintenance.Position is hands-on with excessive interaction with clients during events.

Supervisory Responsibilities

Supervises employees in the Food & Beverage Department in Bartending, Catering, and Concessions.Trains hourly Food & Beverage staff.Assists the Director of Food & Beverage and Concessions Manager in the overall direction, coordination, and evaluation of the unit.Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and forwarding to the Concessions Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position will work with limited supervision and will require the ability to interact with all levels of staff including management.Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Education and/or Experience

High School diploma or equivalentMinimum 5 years’ experience within Food & Beverage.Or equivalent combination of education and experience.Prior supervisory experience preferred.

Skills and Abilities

Excellent organizational and planning skillsStrong customer service orientationExcellent communication and interpersonal skillsKnowledge of Spreadsheet software and Word Processing softwareAttention to detail and consistency in all aspects of serviceStrong orientation to customer service and ability to work with other staff members in the facility.Ability to be creative with buffet presentations and maintain quality productWork effectively under pressure and/or stringent schedule and produce accurate resultsServe-Safe CertificationMust pass background check

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.