About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.

Join Our Team

Food & Beverage Supervisor

About the Role

The Food & Beverage Supervisor plays a crucial role in ensuring the smooth operation of our food and beverage outlets mat the Resort. You will oversee aspects of service, from guest satisfaction to staff supervision, to deliver exceptional dining experiences.

What you will do:

Oversee the daily operations of multiple food and beverage outlets, including restaurants, bars, and banquet facilities.Ensure efficient and timely service delivery, adhering to established service standards.Monitor food and beverage quality, presentation, and portion control.Train, and develop a high-performing team of food and beverage staff.Create and manage staff schedules to ensure adequate coverage.Assist with performance evaluations and provide regular feedback to staff.Address employee concerns and resolve conflicts promptly.Interact with guests to ensure their satisfaction and address any concerns or complaints.Train staff on guest service techniques to create memorable dining experiences.Handle guest inquiries and special requests in a professional and timely manner.Resolve guest issues and complaints effectively.

 What you will bring:

Proven experience as a Food & Beverage Supervisor or similar role in a high-volume, upscale setting.The ability to motivate and inspire team membersExcellent communication and interpersonal skills.Proficiency in POS systems and other relevant software.Ability to work flexible hours, including weekends and holidays.Strong attention to detail and organizational skills.Passion for delivering exceptional guest experiences.Certification of a food safety program.

Key Competencies:

Consistently demonstrates the following employee behaviours to:“Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently“Elevate Your Craft” by constantly learning, delivering with passion and being a brave problem solver“Be You” by being genuinely yourself, honest and reliable and a committed team player

What we offer:

Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Business AttireComplimentary Employee Meals

Work Authorization: Applicant should possess work authorization for St. Kitts and Nevis