Melbourne, AUS
3 days ago
Food & Beverage Supervisor
**About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines old world charm with modern luxuries\! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces\. **About the role** As a Food and Beverage Supervisor, you will play a pivotal role in overseeing our F&B operations, ensuring exceptional service delivery, and creating memorable experiences for our guests\. Working closely with the Food & Beverage Manager, you will lead and support your team in a dynamic, fast\-paced environment while maintaining the highest standards of quality and brand excellence\. This role will primarily focus on the breakfast team, encompassing responsibilities across the Restaurant, In\-Room Dining, and Events\. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service\. Specifically, this role will involve: + Support the daily Food and Beverage Operations by being hands on\. + Supervise the team, ensuring that brand standards are met and guest expectations are exceeded\. + Train and develop team members, ensuring they maintain a professional manner and stay up to date with VIP guest movements, hotel events, local attractions and activities\. + Ability to oversee both a\-la\-carte and buffet style service\. + Understand menu content, any menu changes, and promotional activities\. **What are we looking for?** + Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a hotel environment\. + Fluent in English, with the ability to engage professionally with guests and team members, both face\-to\-face and over email\. + Have a genuine passion for Hospitality, with the ability to find the "YES" in every situation\. + Strong skills in resolving conflicts and addressing challenges efficiently, even during busy moments\. + Well\-presented, organised, and calm, with a positive attitude and a knack for staying composed in dynamic situations\. **What will it be like to work for Hilton?** At Hilton, we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most\. Over the past four years, we have held our top spot as the \#1 hospitality company in Australia as listed by the Great Places to Work institute and \#2 across all industries\. You can also look forward to receiving: + Access to Go Hilton, our Team Member Travel Program\. + Competitive wages with higher than industry penalty rates\. + Worldwide travel discounts at unbelievable rates for you and your friends and family\! + Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few\. + A workplace culture that fosters personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing\. **Job:** _Bars and Restaurants_ **Title:** _Food & Beverage Supervisor_ **Location:** _null_ **Requisition ID:** _HOT0BA12_ **EOE/AA/Disabled/Veterans**
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