Waldorf Astoria Orlando is looking for a Restaurant Supervisor to join the Food and Beverage Team at Peacock Alley and the upcoming Market!

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Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

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In this role, you will be overseeing the day-to-day operations of Peacock Alley and our upcoming Market, reporting to the Restaurant General Manager and Assistant Food & Beverage Manager, overseeing 30 Front of House Team Members. 

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The ideal candidate will have prior experience and knowledge of coffee and a beverage operation. Prior experience in fine dining and a luxury hotel is preferred.

\n\nClassification: Full-Time\nShift: Various - must have availability to work weekdays, weekends, and holidays.\nPay: $21.06 per hour \n\n

Want to learn more? Hotel Website, Facebook, Instagram

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What will I be doing?

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As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nSupervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations\nMonitor, observe and assist in evaluating team member performance\nSupport and assist team members in handling guest inquiries and requests and in resolving guest complaints\nEnsure compliance with health, safety, sanitation and alcohol awareness standards\nManage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly\nAssist in monitoring inventory and inventory control\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

\n\nAccess to your pay when you need it through DailyPay\nHealth insurance \nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\nGo Hilton travel discount program \nBest-in-Class Paid Time Off (PTO)  \nSupportive parental leave\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\n\n

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*Available benefits may vary depending upon property-specific terms and conditions of employment.

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