Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!
The Food Operations Manager 2 position is located at SSM Health Good Samaritan Hospital in Mount Vernon, IL and SSM Health St Mary's Hospital in Centralia.
What You'll Do create and deliver innovative and enriching café experiences for patients, family and staff daily;have oversight of day-to-day operations; evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;perform tray assessments to ensure food quality and presentation and tray accuracy;manages cash handling protocols & control procedures according to Sodexo policies;mentor, develop, and retain frontline staff;develop and maintain client and customer relationships;
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring create and deliver innovative and enriching café experiences for patients, family and staff daily;have oversight of day-to-day operations; evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;perform tray assessments to ensure food quality and presentation and tray accuracy;manages cash handling protocols & control procedures according to Sodexo policies;mentor, develop, and retain frontline staff;develop and maintain client and customer relationships; Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.