DEPARTMENT:    Social Services

REPORT TO:         Social Services Director 

POSITION TITLE:  Food Pantry Hygiene Center Assistant

STATUS:             Regular Full Time/ Non-exempt

Wage:                  $17.00 per hour

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food, shelter opportunities, and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge Western regional team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

 THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army is an international movement that is an evangelical part of the universal Christian church. Its message is based on the Bible, and its ministry is motivated by God's love. Its mission is to preach Jesus Christ's gospel and meet human needs in His name without discrimination.

EDUCATION AND WORK EXPERIENCE:
•HS Graduate or equivalent
•Minimum of 2 years of experience in one or more of the following fields: Customer Service, general assistance in Social Services directed to at-risk populations
•Demonstrated Forklift experience
•Volunteer Service Management
•Valid Wa. State driver’s license, pass TSA Drivers training
•Successfully pass a background check and complete Protect the Mission Training

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Forklift certified and or willing to be trained
• Detail-oriented and attention to detail
• Self-starter
•Team player
• Strong use of the English language in verbal and written communication (Spelling - 90%, Grammar – 85%)
• Excellent telephone skills
• Ability to work in a fast-paced environment and maintain poise under pressure
• Customer service mindset
• Ability and willingness to keep information confidential

SOFTWARE-RELATED SKILLS:
• Microsoft Word and Excel
• Outlook, helpful
• Working knowledge of integrated database applications and ability to use new software programs with basic training.

SCOPE OF POSITION:
Provide operational support to the Program Coordinator and participate in service programs as directed, ensuring the department's needs are served. Under the Program Coordinator's oversight, participate in all operations of the Food Pantry, including receiving, stocking, and displaying all foods.

DUTIES:
• On Site reception, information, and referral
• Maintain client waiting area
• Receive and store food supplies and deliveries
• Forklift operations as appropriate
• Stock shelves for self-select food service
• Maintain supply inventory 
• Serve as backup for Receptionist data entry into Well Sky
• Perform other administrative functions as requested
• Assist with Holiday meals, Back to School program, and other events as assigned.
• Assist as needed and or directed for any other service operations

PHYSICAL REQUIREMENTS:
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, and pull objects such as files, file cabinet drawers and reach overhead
• Ability to operate telephone
• Ability to operate a desktop or laptop computer
• Ability to lift up to 40 lbs.
• Ability to access and produce information from a computer
• Ability to understand written information 

Working Conditions:  Work is primarily conducted in a sheltered environment, with occasional outdoor duties. The indoor setting ensures a consistent and predictable work environment, free from the discomfort of inclement weather changes. However, some discomfort may be related to noise, dust, dirt, and similar factors. For the occasional outdoor tasks, please dress according to the weather forecast.

The Salvation Army reserves the right to reassign, review the job, or require that different or additional tasks be performed based on the organization’s needs or when circumstances change.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine the Salvation Army's religious mission.

Work Schedule / Location:  This position is located at our corps in Longview, Washington. The schedule is determined by the Social Service Director.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required.  The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.