**Job Type:** Regular **Time Type:** Full time **Work Shift:** Evening (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Under the direct supervision of the Director of Nutrition Services the Supervisor shall be responsible for supervising the assembly and distribution of food for patients, staff and special functions. The Supervisor shall also be responsible for maintaining standards of sanitation, safety, and quality as outlined in federal and state regulations, and the Nutrition Services Policy and Procedure Manual. The staff member supervises Dietary Aides and functions as a manager in the absence of the Director. The Supervisor serves in a consultative role with both the Dietitians and the Chef **Job Description:** **DUTIES AND RESPONSIBILITIES:** + Supervise and assist the Food Service Personnel to ensure jobs are done properly, safely, and maintain the quality of service. + Assist and participate in the evaluation process and in disciplining of employees as necessary. + Monitor meal tray lines, ensuring quality and sanitation standards are met Ensure appropriate timing of production schedules and meal service. + Develop biweekly schedule for Diet Aides. Make necessary changes based on staffing needs. + Performs cash handling/reconciliation responsibilities + Responsible for the enforcement of all departmental sanitation and safety policies + Utilize slow periods to perform general departmental housekeeping + Monitor portion control, food temperatures, sanitation levels, as well as appearance, accuracy and taste of patient foods Plan and conduct safety in-services + Completes production tally sheets for patient foods + Performs all duties in accordance with safety and other laws, rules and regulations set forth by appropriate regulatory agencies and in accordance with established department and hospital policies and procedures + Accountable for assisting the Director in complying with the standards set forth by the Commonwealth of Massachusetts, the Joint Commission on Accreditation of Healthcare Organizations, and other regulatory agencies as related to food service. + Accountable for abiding by all hospital policies and procedures + Employee maintains competencies (position specific and hospital-wide) required for the specific patient population served. + Performs all duties in accordance with safety and other laws, rules, and regulations set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures. + May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department manager or supervisor. _The nature of the_ _tasks/responsibilities_ _required of employees in this position will likely expose them to blood and body fluids. Employees will be oriented to and required to understand and follow the standard precautions for infection control. A summary list of tasks and procedures that may cause exposure to blood and body fluids is listed in Physical Abilities Job Description. Also identified is the protective gear that is available._ **MINIMUM QUALIFICATIONS:** Education + High School Diploma Minimum Experience: + At least 1 year of previous supervisory experience preferably in a hospital setting Training: + Direct customer service and food service experience o + Servsafe Certification preferred. Knowledge, skill and abilities: + Operate calculator and cash register + Perform basic math o Basic word processing on computer + Strong verbal and written communication skills + Customer service-oriented o Ability to perform in a fast-paced environment. + Ability to prioritize work as situation requires. + Knowledge of sanitation practices in food service environment + Ability to work with a team. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**