Req #: 243284 Department: HOUSING & FOOD SERVICES Posting Date: 02/10/2025 Closing Info: Closes On 02/24/2025 Salary: $3,664 - $4,650 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20250130-a11y.pdf) **FOOD SERVICE WORKER 4 - BANQUET CAPTAIN** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. Housing & Food Services (HFS) supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service. In Housing & Food Services, our DEI statement reads: HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning. **POSITION PURPOSE** Lead and participate in all service aspects of catered events including: gathering, preparing and delivering supplies, setting up and restoring event sites, training and coordinating our student service team and serving food. **DUTIES AND RESPONSIBILITIES** + Review event orders with manager as needed. + Gather supplies and food items in accordance with Banquet Event Order. + Use gathering checklists, timelines and section maps. + Make and/or mix a variety of beverage options such as coffee, non-alcoholic “mocktails”, punch, ice tea, and lemonade; may include occasional bartending. + Operate and re-fuel large delivery trucks according to University policy. + Train all aspects of food service to student staff. + Operate motorized equipment, including pallet jacks, freight elevators and truck lift gates. + Review par levels and advise management or culinary of impending outages and ensures that there are adequate supplies for next day’s deliveries. + Maintain a clean, clear and unobstructed work area. + Pull “hard sets” for next morning deliveries or upcoming events. + Portion and serve meals and drinks at attended events. + Provide professional customer service in all client and guest interaction. + Provide leadership in accordance with department and University policies and procedures serving as an example for the student team to follow. + Clean and maintain catering equipment. + Ensure unit staff are properly trained on using CBORD FSS system by referring them to Dining Systems for training, as well as providing ongoing guidance and feedback. + Take inventory counts using tally sheets from CBORD FSS system. + Perform related duties as assigned. **MINIMUM REQUIREMENTS** + Possession of, or eligible to obtain a Washington State Food Worker Card and (if required) a Class 12 Liquor License within two weeks of employment, one year of related experience in catering or dining and customer service, AND + Possession of Washington State Driver’s License (if required). **SPECIFIC POSITION REQUIREMENTS** References that can verify: + Success in interpreting instructions and communications written in English. + Success in communicating with customers in waiting tables and/or serving banquets. + History of safe operation of small trucks and delivery vehicles. + Success in working in environments where there is continuous interaction with guests and staff throughout the work shift. + Success executing off-site catered events. + Punctuality and satisfactory attendance. **DESIRED QUALIFICATIONS** + Ability to use the Internet, email, and Microsoft Outlook, Word and Excel. Familiarity with basic computer skills. **CONDITIONS OF EMPLOYMENT** + A satisfactory outcome from the employment verification and reference check processes. + A Washington State Food Worker Card within two weeks of employment and maintain thereafter. **PHYSICAL REQUIREMENTS** + Frequent, repetitive arm, hand and wrist motions. + Continuously reaching at waist level and occasionally above waist and shoulder level. + Continuously performing fine manipulations such as slicing and dicing. + Frequent lifting and carrying of up to 25 pounds; occasionally lifting up to 50 pounds. + Frequently pushing and pulling up to 10 pounds of pressure; occasionally pushing and pulling with 20 pounds of force. + Standing up to 90 minutes at a time for up to 7.5 hours a day, varying stance and postures. + Working in a confined space such as a store room or walk-in refrigerator/freezer. + Working in a warm and humid environment. **KEY COMPETENCIES** + Works in a positive and constructive manner with supervisor, co-workers, students and clients served. + Communicates effectively and professionally. + Maintains a warm, friendly, professional disposition in stressful situations. + Drives safely and observes all motor vehicle laws. + Displays extensive fine dining and/or catering knowledge and service skills. + Accurately follows detailed written and verbal instructions. + Work effectively in a fast paced environment. + Works within prescribed time constraints to meet schedules and productivity levels as assigned. + Knows institutional and departmental policies and procedures related to catering and driving motor vehicles. + Demonstrates comprehension of and/or effectiveness in the use of maps, food service equipment, knife safety, liquor service, gather sheets, timelines, Motorpool regulations and service standards. + Interprets and applies kitchen, food handling and vehicle safety guidelines. + Maintains punctuality and consistent attendance. + Demonstrates willingness and ability to effectively train others. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.