Position Summary: The Food Service Worker – Hillcrest provides table service to residents by taking orders for food and beverages, delivering orders to the table, and ensuring that residents have a pleasant dining experience. This role assists with the day to day dietary needs of the residents related to their personalized care plan. Assists residents with care in transfers and attendance at meals, activities and appointments. Minimum Qualifications: + ServSafe required within 2 months of hire + Preferred: High School Diploma or Equivalent + Preferred: 1 year of caregiver or aide in a ALF, LTC, SNF or hospital experience Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. + Greets residents as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided. Assists with meal service, catering or special event. + Assists with new resident orientation to dining room and resident care as directed by personalized care plans. + Ensures that food is prepared correctly and to customer’s satisfaction; returns incorrect or improperly prepared orders to kitchen. + Maintains a clean, sanitized and attractive work area, small wares storage area, dining room. + Assists with other restaurant tasks such as cleaning the dining area, washing/preparing silverware and set up, stocks and maintains resident coffee area. + Performs other related duties as assigned. + Stocks and maintains par levels of food and non-food items. + Ensures all foods are properly stored according to department expectations. Knowledge, Skills and Abilities + Demonstrates sound judgment, patience, and maintains a professional demeanor at all times + Exercises tact, discretion, sensitivity, and maintains confidentiality + Performs essential job functions successfully in a busy and stressful environment + Learns current and new computer applications and office equipment utilized at Bozeman Health + Strong interpersonal, verbal, and written communication skills + Analyzes, organizes, and prioritizes work while meeting multiple deadlines + Works varied shifts as scheduled and/or needed Physical Requirements + Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies. + Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily. + Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. + On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs. + Effective Communication: Proficient in effective communication, both in person and through various technologies. + Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees. + Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities. Exposures Tasks Include Potential Exposure: Job tasks may involve exposure to: + bloodborne pathogens, such as blood, bodily fluids, or tissues + radiation in settings where medical imaging procedures are performed + various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances + infectious diseases due to contact with patients in areas that may have contagious illnesses The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77362301 Hillcrest Nutrition Services