Position Purpose: Develops, plans, coordinates and executes food service for all residents, personally or through delegating duties to dietary staff. Provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Provides overall direction and coordination of the department including direct supervision of dietary staff. Educational Requirements: Associate’s degree or higher in food service management or in hospitality (if the course of study includes food service or restaurant management) from an accredited institution of higher learning. Experience Required: Two years of direct food service experience and 1 year of management experience. Professional Licensure and Certification Required: N/A Interpersonal Relationships: Communicates effectively with residents, families, visitors, co-workers, physicians, and other employees. Essential Functions + Establishes departmental regulations and procedures and develops standards for the organization and supervision of food service. + Takes the leading role in planning menus that take into account costs and suitability and standardized recipes for menu requirements. + Makes frequent inspections of all work, storage and serving areas to determine that regulations and directions governing dietary activities are followed. + Develops and prepares policies or procedures governing handling and storage of supplies and equipment, sanitation and compiling of reports and record keeping. + Makes final determination of quality and quantity of non-food supplies, equipment and food ordering. + Reviews records, reports, regular and therapeutic menus, nutrient analysis and food cost. + Plans, develops organizes and implements departmental goals and objectives. + Exhibits creativity and initiative in pursuing organizational and departmental growth and development. + Develops, revises and interprets departmental policies. + Develops and controls budgeted expenses. + Conducts staff meetings and meets with members of other departments to coordinate activities with those departments. + Submits appropriate reports as required; participates in quality improvement projects within the facility. + Communicates effectively on all levels both orally and in writing. + Maintains interdepartmental cooperation. + Analyzes, evaluates and solves inter- and intradepartmental problems: recommends solutions when necessary. + Ensures meals are palatable & well-presented before serving residents. + Doing rounds on a daily basis to ensure a clean, orderly & well-run kitchen. + Ensuring proper temperatures of meals & drinks before serving. + Reviewing & changing menu to accommodate a wide variety of preferences. + Participates in inspections (surveys) conducted by authorized agencies + Participates in quality assurance and improvement processes within the facility. + Demonstrates the mission, vision, and values of the facility through professional excellence. Staff Development Functions + Attends departmental meetings as scheduled to assist in identifying and correcting problem areas, and/or improvement of services. + Participates in the orientation of new staff members to the facility and ensures that appropriate education and mentoring is in place. + Attends and participates in scheduled training and educational classes. + Attends and completes all mandatory in-service programs. + Training & supporting staff as needed. Safety and Infection Control + Follows established protocol during fire drills and disaster training. + Follows established universal precautions and infection control policies and procedures when performing daily tasks. + Ensures that all work areas are maintained in a clean, safe, and sanitary manner per federal and state regulations. Resident Rights + Maintains confidentiality of all pertinent resident care information. + Knowledge of facility and state mandatory reporting practices regarding any suspected cases of abuse, mistreatment, or neglect. + Take all reasonable measures to ensure residents receive foods of their choice/preference. + Report all grievances/complaints made by the resident to your supervisor immediately. + Ensures that all residents are treated fairly with kindness, dignity, and respect. + Provides nursing care in a manner that ensures all residents are treated fairly and with kindness, dignity and respect. ACKNOWLEDGEMENT Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.