Join us as Fraud Analyst at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.  You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct.

Key requirements for the role:

Experience Fraud Investigation, Chargeback, Arbitration.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.Collaboration with teams across the bank to align and integrate operational processes.Identification of areas for improvement and providing recommendations in operational processes.Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.Identification of industry trends and developments to implement best practice in banking operations.Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.Identify escalation of policy breaches as required.Take responsibility for customer service and operational execution tasks.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.Work within well-defined procedures that may involve a variety of work routines.Demonstrate an understanding of the procedures.Evaluate and select the appropriate alternatives from defined options.Make judgements based on the analysis of factual information.Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.