Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. 

We’re looking for a Fraud Analyst to join our ever evolving Global Operations team in Manchester. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team:

The Fraud Team in Manchester are a crucial function within Global Operations responsible for protecting Worldpay and our merchants against financial and/or reputational loss by proactively monitoring payments. We deliver risk education, guidance, and support to both domestic and global clients. If you enjoy investigating, have an inquisitive mind, and a keen eye for spotting fraud then this is the team for you.

This role follows a hybrid working model of 2 days a week in the office and 3 days a week at home. Working hours are Monday to Friday 9-5pm

What you bring

As a Fraud Analyst you’ll be responsible for the daily monitoring of Merchants activity worldwide completing end to end investigation of cases generated through our fraud monitoring system. You will complete reviews of merchant accounts within defined SLA’s, making risk based decisions to mitigate potential financial loss for both Worldpay and our customers. You’ll be the first contact point for fraud advice, process guidance and system knowledge to both external and internal stakeholders.

Experience of fraud prevention.

Financial risk management.

Exceptional customer service.

High standard of written and verbal communication.

Good attention to detail.

The ability to handle and manage potentially confrontational situations.

The ability to manage and prioritise different work streams effectively.

An open, honest, and collaborative style with a team player mindset.

Added bonus if you have:

Fraud prevention experience in a cards or payments industry

Familiarity with acquiring or the payments industry.

Knowledge of the chargeback processes

What we offer you

A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities

A work environment built on collaboration, flexibility, and respect.

Robust training and induction programme.

Varied and challenging work to help you grow your technical skillset.

An inclusive and diverse workplace

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. 

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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