At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
A Fraud Controls Strategist II monitors financial accounts and applications, investigating and acting on potential fraud. The ideal candidate should like working with datasets, reviewing multiple datasets, and correlating behaviors and looking for advanced trends.
What You Will Be Doing: Monitor and analyze card payment systems for fraudulent activity, act against fraud behaviors Analyze fraud data from multiple sources, create reports, and provide actionable results when needed Create and edit card fraud rules, collaborating with other departments, based on best practices Read and learn fraud industry news and regulatory developments; develop industry contacts Write suspicious activity reports Communicate with members using email, phone, letter, or in-person Recommend and implement improvements to the fraud prevention, detection, and response process Provide team member mentorship Remain current with fraud trends and learn new subject areas Promote payment risk and operational excellence culture across the business
About You: Strong business analysis and problem-solving skills. Ability to easily manipulate and analyze datasets. Strong written and verbal communication skills Capable of leading small projects Must work independently and as part of a team Highly organized and able to prioritize well Mentor junior team members Ability to translate technical data and concepts to team members and the public
Certifications:
Certified Fraud Examiner, Certified Forensic Interviewer, or other relevant certification highly preferred