SCHEDULE: Full-time; Monday through Friday (8:00am - 5:00pm). Occasional Saturdays, average of 40 hours/week. LOCATION: 131 E Main St, Hills, IA 52235 BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Fraud Department Manager is responsible for the Bank's Fraud Management Program. This includes fraud risk assessment reviews, fraud data analysis and reporting, provision of guidance on emerging fraud risk threats and trends, assistance with fraud risk awareness campaigns and training and management of Department staff. Key areas of focus include assisting Business Units with implementing initiatives and processes to minimize fraud losses. ACCOUNTABILITIES: + Research fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud. + Monitor Bank reporting systems to generate reports identifying trends and or potential fraud activities. + Support the development of information reporting to enhance visibility of fraud events and losses, qualitative and quantitative reporting. + Ensure Senior Management is appropriately informed of all fraud related activities and any significant concerns and provide appropriate mitigation plans. + Lead the continuous development and implementation of fraud risk processes, systems, tools, policies and procedures to enhance fraud prevention and detection to minimize fraud losses. + Provide training to staff and customers on fraud prevention measures and raise awareness about potential fraud risks. + Lead the Bank's Fraud Committee, whose membership includes representatives from business units throughout the bank. + Serve as a fraud subject matter expert, including conducting research and responding to inquiries and referrals from Bank personnel regarding actual or potential fraud cases, correspond with Bank personnel and customers, and conduct fraud investigations. + Work with members of the Compliance, Fraud, and other Bank staff to implement new controls and procedures related to regulatory changes. LEADERSHIP: + Provide oversight and direction to Fraud Department team members in accordance with Hills Bank and Trust Company policies and procedures. + Coach, mentor and develop staff, including oversight of new employee onboarding and providing career development planning and opportunities. + Create and maintain a workplace culture that is consistent with the organizational goals of Hills Bank and Trust Company. Lead employees to meet expectations for productivity, quality, and goal accomplishment. + Provide effective performance feedback through recognition, rewards, and disciplinary action, when necessary. + Maintain employee work schedules including team members' time away from work requests. + Maintain transparent communication as appropriate through department meetings, one-on-one meetings, as well as email and regular interpersonal communication. EDUCATION AND SPECIAL REQUIREMENTS: + Bachelor's degree (B. A.) and 3-5 years' experience in financial institution fraud investigation and prevention. + CFE (Certified Fraud Examiner) or CFCS (Certified Financial Crimes Specialist) designation preferred. + Position may require the ability to work before and after normal business hours, including weekends, to meet deadlines, respond to unplanned events and attend various meetings. + Requires skills needed in a typical office environment including computer skills as well as utilization of Microsoft Outlook and Microsoft Office applications. EQUAL OPPORTUNITY EMPLOYER