FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for handling complex policy cases which require special investigative skills or significant involvement and collaboration from different stakeholders to follow through

• Analyse and assess significant underwriting and claim cases with the aim of preventing fraud
• Build and provide advice in support of underwriting and claim decisions
• Respond to inquiries of a technical or sophisticated nature through case management
• Coordinate activities of expert resources in relevant functions / departments in the effort to resolve the case and recommend operational improvements as appropriate
• May work with third-parties and government authorities to support external investigation and prosecution of fraudulent cases

•Responsible for other relating tasks as assigned to align with business policy and build long term business growth.

•Explore opportunity to improve work flow and build balanced environment  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.