No Relocation Assistance Offered Job Number #164284 - Sao Bernardo do Campo, Sao Paulo, Brazil **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. **Objective:** **The objective of this position is to achieve excellence in delivery performance for our customers nationwide by effectively directing and leading the tracking team to ensure high levels of service.** **This role involves evaluating carrier options, managing the Proof of Delivery process, analyzing the root causes of transportation issues, and implementing corrective actions to prevent recurrences. The position requires maintaining open communication with carriers, suppliers, and customers to promptly address and resolve any issues.** **The ideal candidate for this role will demonstrate a strong sense of ownership and foster positive relationships with carriers and key stakeholders.** **Main Responsibilities :** + **Delivery Tracking:** + **Address and resolve transportation-related problems such as delays, damages, and losses.** + **Develop contingency plans and mitigation strategies for transportation disruptions.** + **Responsable to analyze and control data for the Proof of Delivery (POD) reports to ensure accuracy and completeness.** + **Process Improvement:** + **Identify and implement process improvements to enhance transportation efficiency.** + **Collaborate with other departments such as supply chain, logistics, and customer service to streamline operations.** + **Create the SOP (Standard operational process)** + **Oversee and manage the budget process** + **Route Optimization:** + **Evaluate and optimize transportation routes to reduce costs and improve delivery times.** + **Use software tools and simulation models to propose the best routes and schedules.** + **Carrier Management:** + **Manage relationships with transportation carriers and vendors.** + **Evaluate carrier performance and implement improvement actions as needed.** + **Support the review and analysis of carrier contracts** + **Technology Utilization:** + **Utilize transportation management systems and other software tools to track shipments and manage logistics.** + **Leverage data analytics and emerging technologies to drive improvements.** + **Strategic Planning:** + **Participate in strategic planning to align transportation activities with broader business goals.** + **Data Analysis and Reporting:** + **Collect, analyze, and interpret transportation data to identify trends, issues, and opportunities for improvement.** + **Develop and maintain key performance indicators (KPIs) to monitor transportation efficiency and effectiveness.** + **Prepare detailed reports and presentations** **Competencies :** + **Dynamism** + **Leadership** + **Effective execution** + **Planning and priority setting** + **Negotiation skills** + **Communication skills** + **Accountability** + **Analytical** **Digital and Analytical Skills:** + **Domo** + **RPA or any other digital and automation tools** + **Excel, powerpoint, TMS, SAP, BI,tableau, data studio** + **SAP** **Relationship :** + **Internal: Customer Service, Warehouse, Inventory, Demand Planning, E2E, Sales and Finance** **Requirements** **:** + **Student in the last year of the Degree or Bachelor's Degree.** + **Experience in Logistics or Customer Service** + **Basic English;** + **Google Tools.** **Our Commitment to Diversity, Equity & Inclusion** Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. **Equal Opportunity Employer** Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation. \#LI-Hybrid