C.H. Robinson is looking for a Freight Pay Analyst!In this role, you’ll be the go-to expert for carrier freight pay, handling client invoicing, adjustments, and credits with precision. You’ll work closely with clients and carriers to ensure accurate, timely payments while resolving any inquiries with efficiency and professionalism. Beyond daily operations, you’ll identify and implement process improvements that enhance overall efficiency and support strategic initiatives.
If you're detail-oriented, analytical, and thrive in a fast-paced environment, this is your opportunity to make an impact. Join our team and help redefine freight pay—apply today!
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Identify and troubleshoot invoicing errors and discrepancies
Analyze current accounts payables and receivables to identify payment discrepancies
Provide prompt and professional response to customer and/or carrier requests for additional information
Work with operational team to train on standard freight pay procedures
Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
Facilitate weekly calls with customer/ carrier regarding open issues
Reconcile invoicing using current customer and carrier contracts
Maintain weekly fuel surcharge schedule
Maintain monthly/daily reporting routines and metric deadlines
Run and monitor weekly internal/external aging to keep current
Ensure freight pay and billing processes comply with Compliance guidelines
QUALIFICATIONS
Required:
Minimum 1 year of Freight Payment or related experience
Proficient in Microsoft Office Suite of programs
Ability to work a flexible schedule on occasion, including overtime hours when requested
Ability to think critically and solve problems quickly and accurately
Preferred:
Bachelor’s degree from accredited college or university
Ability to travel up to 5% (domestically and internationally
General knowledge of reporting systems such as Crystal Seagate, SQL, Microsoft Access
Degree in Accounting, Finance, Economics or Supply Chain focus
AP/AR experience
Supply Chain, Logistics, and/or Transportation experience
WHAT WE OFFER
Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms like Percipio and GoFluent
Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life infurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!