ESSENTIAL FUNCTIONS (MAJOR DUTIES & RESPONSIBILITIES):

• Provides meaning-for-meaning interpreting.

• Follows CyraCom’s interpreter protocols as per CyraCom training, policies, and procedures.

• Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.

• Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.

• Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.

• Maintains confidentiality as per CyraCom Interpreter policies.

• Uses standard office equipment such as telephones, computers, copiers and fax machines.

• Uses MS Office applications such as Outlook, Word and Edge (or another internet browser).

• All employees are required to perform the following essential functions:  demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone as per CyraCom policy; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.