Location : Name Menasha Company Overview ABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Job Summary Job Title: Fresh Cut Lead FLSA Status: Hourly Reports To: Produce Department Manager The Fresh Cut Lead is responsible for working closely with all Fresh Cut associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES + Leads, coaches and reinforces Festival culture, exceptional guest service, and performance expectations to all Fresh Cut associates + Assists with training new Fresh Cut associates + Collaborates with the Fresh Cut Department Manager on the documentation of violations of company policies/procedures by Fresh Cut associates + Ensures all department standards are being met in the Fresh Cut department + Maintains appropriate inventory levels and ensures accurate pricing on products received and sold + Communicates and works cooperatively with Store Director, Produce Department Manager and Fresh Cut associates to maintain standards and exceed guest expectations + Oversees all sanitation within Fresh Cut department + Assists guests with finding items they are looking for throughout the department + Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received + Guides Fresh Cut associates and provides guidance on career path development + Contributes to overall cleanliness of the department by sanitizing, organizing and cleaning work areas, and sales floor as needed + Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm + Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences + Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + High School Education or equivalent combination of education and experience + Understands being in a leadership role and how to motivate a team of individuals + Ability to deal tactfully and effectively with guests and all personnel + Good oral and written communication skills and the ability to handle a diverse crew in a fast-paced environment + Complete understanding of all safety requirements and company safety policies + Must possess the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly. + The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time. + Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment. + The position requires the associate to lift up to 40 pounds on an occasional basis. WORK SCHEDULE The Fresh Cut Lead is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays. Benefits Overview WHY YOU'LL LOVE IT HERE: + Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!. + Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays. + Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility. + Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs. + Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety. + Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people. Address 1355 Oneida St City Menasha State WI Postal Code 54952 Location NameMenasha Address1355 Oneida St CityMenasha StateWI Postal Code54952 Requisition ID2024-45371