Compensation: $20.45 per hour

Description

The Front Desk Agent is responsible for providing superior guest service to patrons of our hotel casino by greeting and assisting with the registration process and answering questions pertaining to the hotel operations. Additional duties include responsible for handling of cash and credit transactions, selling of gift shop items and maintaining accurate guest information. Performs additional job duties as assigned by the department manager.

Starts at $19.86/hr and increases to $20.96/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Education:

High School Diploma or GED equivalent required

Experience & Requirements:

Minimum one year experience in hotel industry is required Working knowledge of MS Office Suite Cash handling required PMS experience (preferred) Must know and use proper English including grammar, spelling, punctuation, vocabulary, and have basic arithmetic skills

Physical Requirements:

Must be able to stand for longer than 8 hours The ability to lift up to 40 pounds Mobility to climb stairs on a routine basis Must be able to tolerate a smoke filled environment

Additional Requirements:

Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIB license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

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