**Description:** ・Management of all Front Desk operations フロントデスク全体のマネジメント業務 ・Support for operation of Check-in, Check-out and Cashier チェックイン、チェックアウト、キャッシャー業務のサポート ・Assisting any kinds of guest requests by phone as well as responding emails from guests メール、電話対応 ・Preparation and Handling for Group guests MICE受け入れの準備・対応 ・Room control ルームコントロール ・Handling complain from guests クレーム対応 **Qualifications:** ・Excellent in customer service, team work and communication skills 高い接客技術、チームワーク力、コミュニケーション力がある方 ・Fluent in Japanese and English (Business level) ビジネスレベルの英語、日本語 ・Basic PC Skills (Word, Excel) 基本的なPCスキル（ワード、エクセル） **Primary Location:** JP-Kanto-Tokyo **Organization:** Grand Hyatt Tokyo **Job Level:** Full-time **Job:** Front Office **Req ID:** TOK001808 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.