Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together. 

 

Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations. 

   

What to Expect 

Schedule: Tuesday - Saturday  8:30 am - 5:00 pm

Our comprehensive total rewards support you, your family, and your future with: 

Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks 

 
As a Donor Relations Specialist, you’ll get to:  

Assist donor services staff by addressing donor questions and monitoring donor wait times.  Retain current donors by scheduling their next donation appointment. Educate donors on additional collection techniques to optimize donation opportunities. Administer customer service and marketing survey to donors. Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities. 

#CSRAD

High School Diploma or GED required One year of customer service experience required