Front Desk Associate
Atrium Hospitality
**Hotel:**
North Charleston Residence Inn
5035 International Boulevard
N.Charleston, SC 29418
Front Desk Associate
Full time
**Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence**
**Join the Atrium Hospitality Family: Your Next Big Opportunity Awaits!**
At Atrium Hospitality, we believe in creating positive experiences—not just for our guests but for our associates, too. We’re passionate about fostering a culture driven by six core values that shape every interaction we have and inspire us to continuously improve.
**Now Hiring: Front Desk Team Members**
Are you ready to create memorable moments? We’re looking for highly motivated and people-oriented individuals to join our dynamic Front Desk team. As a Front Desk Agent, you’ll be the welcoming face of our world-class property, using your engaging personality to leave a lasting impression on every guest you meet.
**Why This Role is Perfect for You:**
+ **A World of Connections** : If you love meeting new people from all over the world, this is your chance to make meaningful connections. Your role is all about engaging with guests and making sure they feel right at home.
+ **Opportunities for Growth** : This is more than just a job; it's a career launchpad! With opportunities to develop your skills in hospitality and grow within a renowned company, the possibilities are endless.
+ **A Chance to Shine** : Every day brings new challenges and the chance to make an impact. You’ll be an essential part of our team, working to create a welcoming atmosphere and exceeding guest expectations.
**What You’ll Do:**
+ **Deliver Exceptional Service** : Greet and check-in guests, handle special requests, and provide knowledge about the hotel and local area. You’ll ensure that every guest feels valued and cared for.
+ **Be a Problem-Solver** : Handle guest inquiries and resolve any issues with a positive attitude and determination. Your ability to recover from challenges is key to our success.
+ **Foster Inclusion & Respect** : Treat every guest and associate with fairness and dignity, and encourage equal access to opportunities for all.
+ **Contribute to Innovation** : Become an expert on the local area and be ready to share your knowledge with guests, enhancing their stay with personalized recommendations.
+ **Work as a Team** : Collaborate across departments to ensure smooth operations and assist with other roles like Shuttle Driver and Concierge Attendant when needed.
**What We’re Looking For:**
+ **A Passion for Service** : Our top priority is customer satisfaction, and we pride ourselves on consistently winning JD Power’s Customer Service awards. If you have a natural desire to make a difference, we want you on our team.
+ **Clear Communication** : Your excellent verbal and written skills will help you connect with both guests and teammates. An outgoing personality is key!
+ **Tech-Savvy** : You’ll be working with our Property Management System, so quick adaptability to new software is essential.
+ **Physical Stamina** : This role requires standing for long periods during your shift—so a willingness to be active is a must.
+ **Flexibility** : Our hotel operates 24/7, so flexibility in your schedule, including weekends, holidays, and evenings, is essential.
**Ready to Make a Difference?**
If you’re excited by the chance to be part of a winning team, provide exceptional service, and grow in the hospitality industry, we’d love to hear from you!
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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with **competitive pay, great benefits, and exciting perks** to support you on and off the job.
Including:
✅ **Daily Pay** – Get paid when you need it
✅ **Exclusive Travel Discounts** – Save big at Marriott and Hilton properties
✅ **401k Plans** – Invest in your future
✅ **Comprehensive Medical Insurance** – Your health matters to us
✅ **Additional Property-Specific Perks** – Because every location has something special to offer
But we don’t just offer jobs—we help you build **careers.** With **internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide,** you can grow your future the way you want.
**Ready to take the next step? Join a team that values you and your future!**
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**_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._**
**_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._**
**_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._** **_Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._**
**Notice of candidate Privacy Rights:** **https://atriumhospitality.com/privacy-policy/**
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**
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