POSITION SUMMARY 

 

The Front Desk Associate will be responsible for registering arriving guests, assigning rooms, and checking out guests at the end of their stay.  

 

 

 

RESPONSIBILITIES 

Answer telephones and direct the caller to the appropriate individuals/areas  Answer questions about services, checkout times, the local community, or other matters of public interest    Report problems with guest rooms or public facilities to members of the housekeeping or maintenance staff for them to correct the problems  Provide assistance to facility guests (i.e., issues meal badges)   Responsible for all front-office operations, information, and services for the lodge   Ensure practice of health and safety regulations   May also assist with other related clerical duties such as photocopying, faxing, filing, data entry, and collation  Other duties as assigned 

 

QUALIFICATIONS 

High school diploma or equivalent required   Two years of receptionist or guest services experience required.   Effective oral and written communication skills  Strong organizational skills with the ability to manage time and multiple priorities to completion  Problem solving skills with an analytical thought process  Ability to adapt to a rapidly changing environment  Must be able to lift, lower, carry, push, or move objects up to 25 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools. 

 

BENEFITS 

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. 

 

Medical, Vision & Dental Insurance  Paid Time-Off Program & Company Paid Holidays  401(k) Retirement Plan  Insurance: Basic Life & Supplemental Life  Health & Dependent Care Flexible Spending Accounts  Short-Term & Long-Term Disability  Personal Development & Learning Opportunities  On-the-job Training, Skills Development & Certifications  Employee Referral Program  Corporate Sponsored Events & Community Outreach 

 

WORKING CONDITIONS 

 

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.