Front Desk Clerk (2nd Shift)
Diamond Resorts International
Job Description
HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay *
What will I be doing?
As a Front Desk Clerk you would be responsible for performing your position’s responsibilities and driving company success through performing the following duties to the highest standards:
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Accurately input information into the computerized reservations’ system to update and maintain records. Access reservation system to resolve unit availability and assists guests with reservations or changes as required. Generate invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Complete housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.AVAILABLE ON DAY ONE OF EMPLOYMENT: We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
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