Our client, a large company, is for a Front Desk Clerk to join their team in Bakersfield, CA. This customer-facing role is key to ensuring a smooth and welcoming experience for every customer—from greeting walk-ins and answering phones to coordinating service appointments and processing payments.

Key Responsibilities:

Greet customers and determine the reason for their visitAnswer incoming phone calls and route them appropriatelySchedule appointments and update calendarsEnter and maintain accurate customer and vehicle records in the systemProcess customer payments and provide receiptsExplain services, timelines, and costs clearly to customersHandle inquiries, concerns, and escalate issues when neededCommunicate with technicians for status updates on repairs or servicesKeep the front desk and lobby clean, organized, and welcoming

Requirements:

1+ year of experience in customer service, office administration, or front desk rolesStrong verbal and written communication skillsFriendly and professional demeanor with a focus on customer satisfactionBasic knowledge of automotive services is preferredComfortable using computer systems for scheduling and billingBilingual in English and Spanish is a plusAbility to multitask in a busy shop environment

Pay & Schedule:

Pay Rate: $18.50 – $19.00 per hourSchedule: Monday through Friday, 8:00 AM to 5:00 PMAdditional: Must be available to work some weekends as needed