Virginia Beach, VA, US
60 days ago
Front Desk Clerk
Job Description

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay!*  

Why do team members like working for us:

Competitive hourly base pay and positive team environment Daily Pay* – get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What will I be doing?

As a Front Desk Clerk, you would be responsible for performing your position’s responsibilities and driving company success through performing the following duties to the highest standards:

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations’ system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

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